Overview
Wethr ("we," "our," or "us") operates a church management platform designed for mid-size congregations. This Privacy Policy explains how we collect, use, and protect information when your church uses our services at wethr.co and any associated subdomains.
Wethr operates as a data processor on behalf of your church. Your church — as the administrator of the Wethr account — is the data controller responsible for its congregation members' information. We process that data solely according to your instructions and this policy.
Churches store sensitive pastoral information. We treat everything in Wethr — names, contact details, member status, and volunteer history — with discretion appropriate to that trust. We never monetize this data or use it outside of providing the Wethr service.
What We Collect
We collect information in two categories: data your church provides to Wethr, and data generated automatically through use of the platform.
| Category | Examples | Source |
|---|---|---|
| Directory data | Names, email addresses, phone numbers, household relationships, birthdates, photos, member status, tags | Church admin / CSV import |
| Scheduling data | Availability preferences, blackout dates, frequency caps, role assignments, RSVP responses | Volunteers & leaders |
| Service data | Order of service blocks, notes, file attachments, service history | Staff & leaders |
| Communications | In-app messages, notification preferences, SMS opt-in status | All users |
| Account data | Login credentials, church subdomain, billing contacts, role assignments | Church admin |
| Usage & logs | IP addresses, browser type, pages visited, feature interactions, error logs | Automatically collected |
| Visitor form submissions | Names, contact info, interest areas submitted through public visitor forms | Public form submitters |
Billing for Wethr subscriptions is handled by our payment processor. We store only a reference token — never full card numbers or banking details.
How We Use Your Information
We use the information collected exclusively to deliver, maintain, and improve the Wethr platform. We do not use congregation member data for marketing, advertising, or any purpose outside of operating the service.
| Purpose | Description |
|---|---|
| Service delivery | Powering the directory, scheduling, order of service, communications, and all platform features. |
| Notifications | Sending schedule assignments, reminders, RSVP prompts, and messages on behalf of your church leaders. |
| Account management | Authenticating users, enforcing role permissions, and managing church account settings. |
| Support | Diagnosing technical issues, responding to support requests, and resolving data import problems. |
| Security | Detecting unauthorized access, preventing fraud, and maintaining platform integrity. |
| Product improvement | Analyzing aggregated usage patterns (never individual member data) to improve features. |
Sharing & Disclosure
We do not sell, rent, or trade your data. We share information only in the following limited circumstances:
| Recipient | Reason | Safeguard |
|---|---|---|
| Infrastructure providers | Hosting, storage, and CDN services necessary to operate the platform | Data processing agreements in place |
| Email / SMS providers | Delivering transactional notifications on your church's behalf (e.g., SendGrid, Twilio) | Minimal data; no retention rights |
| Payment processor | Billing and subscription management | PCI-compliant; Wethr never sees card data |
| Legal authorities | When required by law, court order, or to protect safety | We notify your church unless prohibited |
| Business successors | In the event of a merger or acquisition | New entity must honor this policy or notify you |
We do not pass congregation member information to Google Analytics, Meta, or any advertising or analytics network. Our internal analytics use only anonymized, aggregated signals.
Data Retention
We retain your data only as long as needed to provide the service and meet legal obligations. Your church controls the primary lifecycle of member data through Wethr's admin tools.
| Data Type | Retention Period | Deletion |
|---|---|---|
| Active member records | Until church admin deletes or account closes | Admin-controlled |
| Service & scheduling history | Until church admin deletes or account closes | Admin-controlled |
| In-app messages | 2 years from message date | Auto-purged |
| System logs & usage data | 90 days | Auto-purged |
| Account data after cancellation | 30-day grace period, then deleted | On cancellation |
| Billing records | 7 years (legal requirement) | Legal hold |
Churches may export all their data at any time through the Wethr admin settings. Upon account closure, we will provide a final data export upon request within 30 days before deletion.
Security
We take the security of your church's data seriously and implement industry-standard technical and organizational measures, including:
All data is encrypted in transit using TLS 1.2 or higher. Sensitive data at rest is encrypted using AES-256. Access to production systems is restricted to authorized Wethr engineers with multi-factor authentication required. We perform regular security reviews and vulnerability assessments.
Wethr is designed with role-based access controls baked in — volunteers see only what they need, leaders see their team, and admins control the rest. We do not allow any Wethr employee to access congregation data except to troubleshoot issues when explicitly requested by your church admin.
In the event of a data breach that affects your church's data, we will notify your account administrator within 72 hours of becoming aware of the incident, in compliance with applicable data protection law.
Your Rights
Church administrators have full control over their congregation's data within Wethr. Individual members may exercise privacy rights by contacting their church administrator, who can act on their behalf within the platform.
To exercise any of these rights, contact your church administrator or email us at privacy@wethr.co. We will respond within 30 days.
Cookies & Tracking
Wethr uses a minimal set of cookies necessary to operate the platform. We do not use advertising cookies, cross-site trackers, or third-party analytics that profile your behavior.
| Cookie | Purpose | Duration |
|---|---|---|
| Session token | Keeps you logged in during your session | Session / 30 days (if "remember me") |
| CSRF token | Security protection against cross-site request forgery | Session |
| Preferences | Stores UI preferences (e.g., collapsed sidebar, last viewed tab) | 1 year |
You may disable cookies in your browser settings, but doing so will prevent you from logging in to Wethr.
Children's Privacy
Wethr is designed for use by church staff, team leaders, and adult volunteers. We do not knowingly collect personal information from children under 13.
Churches may store household records that include children's names and birthdates as part of family directory management. This information is controlled entirely by the church administrator and is subject to the same protections as all other directory data. If you believe a child's data has been collected inappropriately, please contact us at privacy@wethr.co so we can address it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify church administrators via email and display a notice within the Wethr platform at least 14 days before the changes take effect.
Continued use of Wethr after the effective date of a revised policy constitutes acceptance of the updated terms. We encourage you to review this page periodically.
Previous versions of this Privacy Policy are available upon request. Email us at privacy@wethr.co to request a prior version.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or how Wethr handles data, please reach out: